We are experiencing a high volume of cancellations and rescheduling at this time. Your appearance and well-being is very important to us, and we want to stick around to to provide you and the Bay Area with beauty services. We are strictly enforcing this policy on both existing and new clients.

​

Each stylist will have their own cancellation policy, please contact your stylist. 

​

If you cancel or reschedule your appointment within 48 hours we will charge you 50% of your service. This fee may not be transferable to future appointments, even if you request to reschedule your appointment on the day of change. 

​

Your time is valuable to us:

 

If we must cancel your appointment within 24 hours notice & we cannot get you rebooked on the same-day with another service provider, we will honor a 50% credit to your account equal to half of your recent service. This credit will have an expiration date of 90 days from the date of cancellation.

 

This policy is only for staff employed by T/M.

Independent contractors working in this space may not honor this policy. Please reach out to them directly.

​